PRIVACY POLICY & CALIFORNIA PRIVACY RIGHTS NOTICE

PNC Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit pnconline.com (our "Website"), request a quote, or purchase our PCB manufacturing, design, and assembly services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy also contains our Notice at Collection and specific disclosures required under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, the "CCPA/CPRA").

Notice at Collection: Information We Collect

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("Personal Information").

In the preceding twelve (12) months, we have collected, and we continue to collect, the following categories of Personal Information from visitors and customers:

Category
Examples of Data Collected
Sources of Collection
Identifiers
Real name, company name, business address, email address, telephone number, IP address, or other unique online identifiers.
Directly from you via forms (e.g., Request for Quote), account registration, or live chat.
Commercial Information
Records of PCB prototypes or high-volume orders, design schematics, fabrication files (e.g., Gerber files), billing details, and transactional history.
Directly from your business interactions, uploads, and purchasing history with us.
Internet / Electronic Network Activity
Browsing history, search queries on our site, live order tracking activity, and information regarding your interaction with our Website or advertisements.
Automatically via cookies, web beacons, and server logs as you navigate the site.
Professional / Employment Data
Job title, company department, or resume/employment history if applying for a career position at PNC Inc.
Directly from your submission via career forms or emails.

Note on Sensitive Personal Information: PNC Inc. does not intentionally collect or process "Sensitive Personal Information" (such as social security numbers, precise geolocation, race, or ethnic origin) through our standard B2B website functions. If you submit designs or files subject to ITAR (International Traffic in Arms Regulations) or military defense restrictions, those are classified, processed, and stored strictly securely according to defense manufacturing regulations, separate from standard commercial web analytics.

How We Use Your Personal Information

We may use or disclose the Personal Information we collect for one or more of the following business purposes:

  • Fulfilling Your Requests: To process your design schematics, generate quotes within our 30-minute target windows, and fulfill your prototype or production PCB orders.
  • Customer Support & Tracking: To provide real-time updates via our online Live Order Tracking system and answer engineering queries.
  • Website Optimization: To improve our Website, products, and user interface based on aggregated user behavior.
  • Marketing Communications: To send updates, newsletters, or technical capabilities brochures, provided you have opted in to receive them.
  • Safety & Security: To protect the integrity and security of our manufacturing data, intellectual property, and Website.

Disclosing, Selling, or Sharing Personal Information

PNC Inc. does not sell your Personal Information for monetary consideration. Furthermore, we do not "share" your Personal Information with third parties for cross-context behavioral advertising as defined by California law.

We may disclose your Personal Information to trusted third-party service providers for strict business purposes, such as processing credit card payments, shipping packages (e.g., FedEx, UPS), hosting data, or coordinate production with vetted offshore manufacturing partners when high-volume offshore pricing is requested by you. All such partners are contractually bound to keep your data confidential and use it only to execute designated services.

Retention of Personal Information

We retain your Personal Information only for as long as is reasonably necessary to fulfill the purposes outlined in this policy, including satisfying legal, accounting, tax, or defense-contract auditing requirements.

  • Transaction & Order Records: Maintained for standard business auditing and customer continuity.
  • PCB Design/Gerber Files: Retained for potential re-orders or modifications, subject to customer instructions or ITAR-mandated destruction schedules.
  • Web Traffic Data/Cookies: Generally retained for a short duration (typically less than 2 years) before being purged or anonymized.

Your California Privacy Rights (CCPA/CPRA)

If you are a resident of California, you have specific rights regarding your Personal Information.

  • Right to Know / Access: You have the right to request that we disclose what Personal Information we collect, use, disclose, or share about you over the past 12 months.
  • Right to Delete: You have the right to request that we delete Personal Information collected from you, subject to certain exceptions (e.g., if we need the data to complete a transaction, comply with legal/military record-keeping obligations, or detect security incidents).
  • Right to Correct: You have the right to request that we correct inaccurate Personal Information that we maintain about you.
  • Right to Opt-Out of Sale or Sharing: Because we do not sell your personal data or share it for cross-context behavioral advertising, we do not provide a "Do Not Sell/Share My Info" button.
  • Right to Non-Discrimination: We will not discriminate against you (e.g., deny services or charge different prices) for exercising any of your privacy rights.

How to Exercise Your Rights

To exercise your California privacy rights to access, correct, or delete your information, please submit a verifiable consumer request to us by:

  • Calling us at: (973) 284-1600
  • Emailing us at: sam@pnconline.com (or your primary account representative)
  • Mailing us at: PNC Inc., Attn: Privacy Compliance, 115 East Centre St, Nutley, NJ 07110

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your Personal Information.

Cookies and Tracking Technologies

We use "cookies" and similar automated tracking tools to enhance your user experience, remember your preferences, and track website traffic analytics. You can adjust your browser settings to refuse all or some cookies, but doing so may cause certain parts of the Website (like live order tracking or custom quote calculators) to function incorrectly.

Changes to Our Privacy Policy

We reserve the right to amend this Privacy Policy at our discretion at any time. When we make updates, we will change the "Last Updated" date at the top of this page. We encourage you to periodically review this page to stay informed about how we are protecting your information.

Contact Information

If you have any questions, comments, or concerns about this policy, the ways in which we collect and use your information, or your choices under California law, please do not hesitate to contact us:

PNC Inc.

115 East Centre St

Nutley, NJ 07110

Phone: (973) 284-1600

Email: info@pnconline.com

Website: www.pnconline.com

Links

PNC Online
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